Meet Stephon Swilley, System Administrator I at the Mississippi Library Commission! Stephon troubleshoots problems with desktops, laptops, printers, servers, email, hardware, and software for both MLC and public libraries across the state. He also assists with keeping these up to date. If you've ever called the NSB Help Desk, you may recognize Swilley's friendly voice, as he spends a lot of his time there fielding calls. Although he just started at MLC last September, he has quickly become an integral member of our staff. Swilley holds an Associate of Science in Computer Network Technology from Hinds Community College and a Bachelor of Arts in Communications from Mississippi State University. He attended the Mississippi Library Commission's Tech Academy in January.
When asked what he enjoys about his job at MLC, Swilley says, "I like making sure people are happy. I like being able to solve their problems and make their day better. It's great that I can take my passion for working with computers and turn a frustrating day for someone into a day where they can be productive and get things done." Stephon says that, "Libraries are a learning place. People go there to read books and relax in the peaceful atmosphere. Plus, they're the best place to get accurate information. You can learn so much!" It's a definite win for libraries in Mississippi having him on our team.
Swilley likes reading and spends a lot of time beefing up his knowledge about computers by reading technology related books and articles. "I like keeping up with what's going on so that I can apply it to my job. It's very important to me to stay current so that I can help keep us up to date." Stephon is a huge sports fan, and loves to root on his favorite teams: the Cleveland Cavaliers, the Minnesota Vikings, and, of course, the Mississippi State Bulldogs. He also spends a lot of his free time fixing--you guessed it--computers!